Key Points / Summary:

  • Dylan shopped around for a home loan but was not impressed with the service on offer. 
  • Dylan says personalised service from BankVic’s mobile lender Theo made a huge difference to his experience as a first home buyer. Theo met Dylan at his home at times that suited his roster
  • He says to “find someone who is willing to take the time to earn your business. BankVic has the most competitive rates and the best service. That’s it – it’s an easy choice.

Paramedic Dylan was asleep after a night shift when he bought his first home last year. He’d given his mum permission to bid on his behalf, and she called to wake him up to say he’d just bought a house.

 In fact, the 29-year-old bought the Altona North townhouse without inspecting it in person. He was working the previous Saturday, so his parents and girlfriend inspected the property on his behalf. 

“That's just the life of a shift worker,” laughs Dylan. But he says his career as a paramedic has helped him enter the property market.

“I am lucky to be in a good job where I can work overtime and salary sacrifice. I saved and saved for a deposit. When I was within $10,000 of striking distance, I worked lots of overtime and scraped together the rest.” 

Dylan shopped around for a home loan but was not impressed with the service on offer. His work colleagues recommended he to contact BankVic. 

“Everyone I spoke to suggested BankVic. They told me BankVic looks after paramedics and they have great rates – and they do.” 

 Dylan says personalised service from BankVic’s mobile lender Theo made a huge difference to his experience as a first home buyer. Theo met Dylan at his home at times that suited his roster. 

“We met four times over the course of my loan application. He would always take my calls no matter what and he helped me every step of the way. 

“It’s the most money I’ve ever dealt with at once, so it was reassuring to have someone there to assist.” 

With Theo’s support, Dylan’s home loan approval was quickly in place and all the paperwork was organised, ready for Dylan to buy. 

For other first home buyers looking for a loan, Dylan has one simple piece of advice: 

“Find someone who is willing to take the time to earn your business. BankVic has the most competitive rates and the best service. That’s it – it’s an easy choice.”

 The information in this article is general in nature and does not take into account your personal situation or needs. Please consider whether it is appropriate for you before acting on this information. Police Financial Services Limited ABN 33 087 651 661 – trading as BankVic AFSL 240293 Australian Credit Licence 240293.