Preparing for a storm

Create your safety plan

    Prepare your property

      Know your insurance cover

      Storms cause significant damage to Australian communities each year. Here's what to do before, during and after a storm to reduce the impact on your home or business.

      For your safety:

      • Clear leaves and debris from gutters, roofs and downpipes at your home or business.
      • Check the roof for leaks and seal them to prevent water from flowing in.
      • Move vehicles under cover when possible, and secure items outside that could be blown about by the wind or carried away in surging water.
      • Keep yourself and your family or colleagues safe by ensuring that everyone is familiar with your evacuation plan and knows where first-aid and emergency kits are.
      • Make sure that operational and other data is backed up, and that stock and other key items can be moved needed.
      • Speak to your broker or insurance provider to review your insurance. Make sure you know what your insurance covers, and that the sum you are insured for covers the replacement value of the items you wish to insure.

      During a storm:

      • Contact 000 or your local SES in any emergency.
      • Use a battery-powered radio to monitor your local radio station for updates on the weather, power supply, emergency warnings and evacuation alerts.
      • Unplug electrical items, especially computers.
      • Stay indoors and away from windows.
      • Monitor and follow the advice of emergency officials.

      After a storm:

      • If there is any danger, contact 000 or your local SES.
      • Do not use damaged electrical outlets.
      • Stay away from fallen power lines and anything that they may be touching.
      • Do not walk through or drive through flowing water or enter still water of unknown depth.
      • Once the danger has passed, take photos
        of damaged or destroyed items before disposing of them to assist in any insurance claims.
      • Speak to your broker or insurance provider to lodge your claim, or make a claim online at or call 13 63 73.

      We're here to help

      If you need help with your insurance, please visit or contact us on 13 63 73 for a free no-obligation quote.

      References: A waiting period may apply to cyclone, flood, grassfire or bushfire claims. Please refer to your PDS, KFS, policy schedule, and Certificate of Insurance for full details, terms and conditions and to check whether this applies to you. Please note the information in this article is general in nature and does not take into account your objectives, financial situation or needs. You should consider obtaining independent advice before making any decisions based on this article. This article has been prepared by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (“Allianz”). Information contained in this article is accurate as at November 2021 and may be subject to change. In some cases information has been provided to us by third parties and while that information is believed to be accurate and reliable, its accuracy is not guaranteed in any way. Any opinions expressed constitute our views at the time of issue and are subject to change. Neither Allianz, nor its employees or directors give any warranty of accuracy or accept responsibility for any loss or liability incurred by you in respect of any error, omission or misrepresentation in this article. Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 10 Carrington Street, Sydney NSW 2000
      Terms and conditions: Police Financial Services Limited –– trading as BankVic ABN 33 087 651 661 AFS Licence No. 240293 arranges Home and Content, Landlord, Motor and/or Caravan & Trailer insurance as an agent of the insurer Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFS Licence No. 234708. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement (PDS), Home , Landlord, Motor and/or Caravan & Trailer PDS and relevant key fact sheet (KFS) , Home Buildings, Home Contents, Landlord Buildings and/or Landlord Contents KFS. The Target Market Determinations are available by calling 13 63 73. If you purchase this insurance, we will receive a commission that is a percentage of the premium.