BankVic is committed to supporting its members. During the COVID-19 pandemic we have created a dedicated website to inform and support our members who are affected by COVID-19.


You will find details on Financial Hardship Packages, including: reduce repayments to the minimum amount, redraw advance payments, and, repayments deferral; branch availability; online appointment setting; insurance options; Emergency Services Foundation mindfulness meditation sessions; and details on payWave changes and a scams warning.

If you have any questions or would like to speak to someone in our Contact Centre, please call 13 63 73.

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Important governance updates from BankVic.