As scams and fraud continue to rise, it's more important than ever to know how to protect yourself online. Stay BankSafe with BankVic

BankSafe with BankVic

As scams and fraud continue to rise, it's more important than ever to know how to protect yourself online.

How to avoid scams and bank safely online

At BankVic, we take online security seriously. We’ve created the BankSafe with BankVic Hub as your go-to resource for staying informed about the latest scams, fraud prevention techniques, and best practices to protect your hard-earned money. 

If you ever have any concerns about security, don’t hesitate to get in touch.  If you think your account may have been compromised, call us straight away on 13 63 73.

BankSafe Top Tips

1. Keep your personal information secure: Never share your personal information, such as your passwords or account number, with anyone. Be cautious of unsolicited phone calls or emails asking for your personal information. Legitimate financial institutions will never ask for this information.

2. Use strong passwords: Use a unique, strong password for each account and update them regularly. A strong password has more than 8 characters (the longer, the better), is a mixture of upper and lower case characters, numbers and special characters – like exclamation marks. Avoid using actual words and personal information such as your birthdate, name, or address.

3. Beware of phishing scams: Phishing scams involve fraudulent emails or messages that appear to be from a legitimate business or organisation, asking for sensitive information. Be cautious of any unsolicited messages, and never click on links from unverified sources.

4. Monitor your accounts regularly: Keep an eye on your accounts for any unusual activity or transactions. If you see something suspicious, report it immediately to your bank.

5. Use secure Wi-Fi: Avoid conducting financial transactions over public Wi-Fi networks, which may be insecure. Use a private, secure Wi-Fi network instead.

6. Stay up-to-date: Stay informed about the latest scams and frauds. Keep up-to-date with the latest security features and updates on your banking apps and software.

Crime Stoppers Victoria and BankVic

BankVic and Crime Stoppers Victoria have joined forces to help keep our community safe online.

Together, we have produced a series of educational articles and resources to raise awareness and increase scam prevention knowledge so you can spot scams and protect yourself against them.

You can follow Crime Stoppers on social media at Twitter and Facebook @CrimeStoppersVic and on Instagram @crimestoppers.vic to stay up-to-date on new topics. Check out the resources below, or head to the Online Safety Series Hub for more.
Online Safety Series Hub


BankVic is a member of IDCare, a not-for-profit organization that provides support to victims of identity theft and cybercrime.

As a financial institution, we are acutely aware of the devastating impact that identity theft and cybercrime could have on our members.

Members of BankVic can access IDCare services free of charge and receive guidance on the appropriate steps to take to minimize any damage caused by identity theft or cybercrime.

Simply use the code “BankVic”.
Head to the IDCare Website